Introduction:
Welcome to Zeen Communication. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services.

Use of Services:

  • You agree to use our website and services only for lawful purposes.
  • You must not use our services to engage in any fraudulent, illegal, or harmful activity.
  • Unauthorized access, copying, or misuse of content is strictly prohibited.

Intellectual Property:

  • All content, logos, designs, and materials on this website are the property of Zeen Communication and protected under copyright laws.
  • You may not reproduce, distribute, or modify any part of our content without our prior written consent.

User Responsibilities:

  • Ensure that any information you provide to us is accurate, complete, and up-to-date.
  • Maintain the confidentiality of any login credentials or account details.

Limitation of Liability:

  • Zeen Communication is not responsible for any direct or indirect damages resulting from the use of our website or services.
  • We do not guarantee that our services will always be error-free or uninterrupted.

Changes to Terms:
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our services indicates your acceptance of the changes.

2. Service Delivery Policy

Overview:
Zeen Communication is committed to providing high-quality digital services efficiently and reliably. This Service Delivery Policy outlines how we deliver our services and what you can expect as a client.

Service Process:

  1. Consultation: We begin by understanding your business goals, requirements, and expectations.
  2. Proposal & Agreement: A detailed service plan and timeline will be shared for your approval.
  3. Execution: Our team executes the plan using professional tools and best practices.
  4. Review & Feedback: You will have the opportunity to review progress and provide feedback.
  5. Completion & Handover: The final deliverables are shared, ensuring all agreed objectives are met.

Delivery Timelines:

  • Timelines may vary depending on the scope and complexity of the project.
  • Any delays caused by client inputs, approvals, or third-party dependencies will be communicated promptly.

Quality Assurance:

  • All services are performed by experienced professionals.
  • We strive to meet or exceed client expectations and follow industry standards for quality.

Support:

  • Post-delivery support is provided as per the agreed terms in the project contract.