Overview:
At Zeen Communication, we aim to provide complete satisfaction with our services. This policy explains the rules for refunds and cancellations.

Refund Eligibility:

• Refunds are applicable only if the service has not been delivered as per the agreed terms.
• Partial work completed at the client’s request may not be eligible for a refund.

Cancellation Terms:

• Clients may cancel services before the project starts without any charges.
• Cancellations after project commencement may incur charges proportional to the work completed.
• Requests for cancellation should be made in writing via email.

Process:

• Submit your cancellation or refund request to info@zeencommunication.com.
• Our team will review the request and respond within 5 business days.
• Approved refunds will be processed within 10 business days using the original payment method.

Non-Refundable Services:

• Customized content, completed design work, or services already delivered as per agreement are non-refundable.