Overview:
Zeen Communication is committed to providing high-quality digital services efficiently and reliably. This Service Delivery Policy outlines how we deliver our services and what you can expect as a client.
Service Process:
- Consultation: We begin by understanding your business goals, requirements, and expectations.
- Proposal & Agreement: A detailed service plan and timeline will be shared for your approval.
- Execution: Our team executes the plan using professional tools and best practices.
- Review & Feedback: You will have the opportunity to review progress and provide feedback.
- Completion & Handover: The final deliverables are shared, ensuring all agreed objectives are met.
Delivery Timelines:
- Timelines may vary depending on the scope and complexity of the project.
- Any delays caused by client inputs, approvals, or third-party dependencies will be communicated promptly.
Quality Assurance:
- All services are performed by experienced professionals.
- We strive to meet or exceed client expectations and follow industry standards for quality.
Support:
- Post-delivery support is provided as per the agreed terms in the project contract.